ArcGIS web maps make it easy for our customers to find up to date information on water supply issues, helping us deliver our customer service vision

Our pioneering use of ArcGIS across the business worldwide enables us to assess risk levels more accurately, reduce over-exposure and optimise profitability

Our enterprise wide deployment of ArcGIS is helping us to make more informed decisions to deliver a £4 billion road modernisation plan

Our innovative use of GIS has helped deliver a new approach to waste services procurement which could contribute to avoided costs of £2 million a year

We can share information with both internal and external stakeholders, schedule multiple simultaneous projects and make critical business decisions with ArcGIS

We have enhanced core business processes such as tree surveys, anti-social behaviour and under occupancy using ArcGIS to support our company vision and transform lives, homes and communities

We undertake in-depth location analysis in ArcGIS so that our client can confidently select the locations that will offer the least risk and greatest potential profitability

We manage hundreds of simultaneous programmes of work in ArcGIS, helping us to manage cost efficiency, ensure site safety and share information securely

The rollout of ArcGIS to over 5,000 employees has helped us to work more productively and is expected to lead to cost savings of around £35 million a year

The combination of GIS with CRM enables call centre agents to locate issues more precisely and provide a faster response time to our customers

Our corporate clients now have access to a wealth of information to help them manage global risks and take steps to minimise potential losses

By using industry standard software, students gain experience and analytical skills, preparing them for jobs in a range of sectors

We rely on ArcGIS to help allocate over £1 billion of National Lottery and Exchequer funding to projects that will most benefit communities

Maps on our mobile GIS applications are accessible in remote locations and help 600 field operators respond quickly and safely to customer issues

As part of our channel shift strategy, we deployed a web-based service called 'MyNorwich' so that citizens can now enjoy faster access to information

The deployment of LocatorHub has created a single point of truth for all location information so we can respond more quickly to emergencies

GIS has become part of our daily vocabulary. We are excited about what the technology can do and how it helps visualise what’s happening around the country