Customer Stories - Resource Centre

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Case Studies

3rd July 2026

Reducing risk and improving efficiency of M25 maintenance

Connect Plus Services (CPS) is improving the safety and efficiency of maintenance on the M25 using new digital tools. Smarter lane closure management is driving better collaboration and reducing workforce exposure to traffic.

Connect Plus Services - Read more

Case Studies

11th February 2026

Gaining fresh insight into urban heat risks

ArcGIS gives us a better understanding of the growing risks from urban heat, so we can deliver the right council services for vulnerable people.

London Borough of Hounslow - Read more

Case Studies

7th January 2026

Modernising social housing management with location

By taking an organisation-wide approach to the delivery of GIS we are encouraging cross-directorate collaboration and driving better outcomes for staff and customers.

believe housing - Read more

Case Studies

18th December 2025

Transforming electricity services onboarding with GIS

With GIS at its heart we have launched a location-aware, end-to-end digitised solution to onboard our electricity customers using ArcGIS Survey123 and ArcGIS Online.

Associated British Ports - Read more

Case Studies

8th December 2025

Protecting and regenerating blue meadows

We are using a suite of ArcGIS solutions to help us protect, regenerate and restore the UK’s seagrass meadows.

Ocean Conservation Trust - Read more

Case Studies

3rd December 2025

Transforming annual litter surveys

Our new ArcGIS-driven litter survey methodology is giving us richer data to help influence and monitor policy and keep Wales tidy.

Keep Wales Tidy - Read more

Case Studies

1st December 2025

Evaluating mine gas risks to safeguard public health

Council teams and contractors use our new ArcGIS tool to assess coal mine gas risks more quickly and precisely.

British Geological Survey - Read more

Case Studies

26th November 2025

Advancing enterprise-wide GIS capabilities

By updating our corporate GIS platform, we have improved our operational efficiency and gained the ability to build new apps quickly to meet future business needs.

Wales and West Utilities - Read more

Case Studies

7th November 2025

Promoting food waste recycling in Oxfordshire

Our new ArcGIS-driven survey process helped us divert 96 tonnes of food waste to recycling and save £12,455 in one year.

Oxfordshire County Council - Read more

Case Studies

6th November 2025

Building a ground-breaking platform for collaboration

Housing associations in North East England are using ArcGIS to share data, collaborate more effectively and deliver cost-effective services for tenants.

SHINE - Read more

Case Studies

16th October 2025

Saving Scotland’s red squirrels with enhanced data processes

With more accessible data, available in real-time, we can be more effective in our efforts to save Scotland’s native red squirrels.

Scottish Wildlife Trust - Read more

Case Studies

9th October 2025

Increasing efficiency in missing persons search operations

We have successfully leveraged ArcGIS technology to digitise and modernise missing persons search operations, anticipating significant resource and cost savings which can be redirected to other policing priorities.

Police Scotland - Read more

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