ArcGIS licensing in six user type choices

Product News
3rd April 2024

The ArcGIS system contains a diverse portfolio of individual products that meet the wide needs of our customers. From a capability and technology perspective this choice is great news, from a licensing perspective it has made life a little complex. The user type model, introduced in 2018, successfully combined capabilities and apps together to align with the needs of different GIS users. We’re excited to announce that updated user types are coming to ArcGIS that expand these and simplify the licensing.

Effective from June 2024, we are updating the user type license model to use six role-based user types. The six choices progressively expand the capabilities, apps and services that a user has access to – going from Viewer through to Professional Plus.

Diagram illustrating the six user types and the nested nature of the capabilities at successive levels.

The new user types align with key roles in an organisation and will simplify and streamline the administration of licenses. Many of the user types expand the capabilities that are available to users, and I have included notes in the descriptions below.


Collaborator user types

These roles support different levels of collaboration within your organisation – from viewing content to different data editing roles.


Allows the user to securely view maps, apps, and dashboards. This includes viewing content from ArcGIS for Microsoft 365.


This user type allows users to review and edit features using apps in ArcGIS Online or ArcGIS Enterprise. Users can also interact with data from ArcGIS Microsoft 365 and ArcGIS GeoBIM. It also includes everything from Viewer. This new user type expands the capabilities of the current Editor user type.

Mobile Worker

The Mobile Worker user type includes all the capabilities of the Contributor but adds secure access to the ArcGIS mobile apps: ArcGIS QuickCapture, ArcGIS Survey123 and ArcGIS Field Maps. It also includes ArcGIS Workforce.


Map and app configuration user types

These user types allow you to create and configure layers, maps and apps in your organisation. They also include access to ArcGIS Pro.


The Creator user type addresses the needs of users that are responsible for creating content and apps in ArcGIS Online or ArcGIS Enterprise. This also includes access to ArcGIS Image for ArcGIS Online and ArcGIS Excalibur (which previously required additional licenses). What’s more, it also includes access to ArcGIS Pro Basic giving users access to editing, analysis and data management tools; as well as creating output maps and charts. Note: this user type combines the Creator and GIS Professional Basic user types


This user type includes all of the capabilities of Creator. A Professional user also has access to the additional capabilities of ArcGIS Pro Standard – which includes features like versioned editing, creating mosaic datasets and the Utility Network toolbox. For Professional users working with ArcGIS Enterprise they also get access to the Advanced Editing user type extension. This user type expands the previous GIS Professional Standard user type.

Professional Plus

The Professional Plus user type adds access to the most popular ArcGIS Pro extensions including: ArcGIS 3D Analyst, ArcGIS Data Reviewer, ArcGIS Image Analyst, ArcGIS Spatial Analyst and ArcGIS Workflow Manager* It also includes access to ArcGIS CityEngine. All of the capabilities of the other user types are included. This user type expands the previous GIS Professional Advanced user type.


These nested user types will allow organisations to manage the access to ArcGIS capabilities that their users need with a simpler administrative model. The six user types also make it easier to scale your user access as your needs expand.

To learn more about the updates and get a detailed product comparison matrix, please visit the new ArcGIS user types webpage.


*The ArcGIS Pro extensions included in Professional Plus are: ArcGIS 3D Analyst, ArcGIS Data Reviewer, ArcGIS Geostatistical Analyst, ArcGIS Image Analyst, ArcGIS LocateXT, ArcGIS Network Analyst, ArcGIS Publisher, ArcGIS Spatial Analyst, and ArcGIS Workflow Manager.

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