operational intelligence Archives - Resource Centre

The Future of Utilities: Location Intelligence, Data, and Emerging Technologies

Mike Goggin from Patrick Engineering speaks to the growing value of location intelligence technologies in the utilities industry.

How UPS Strengthens Customer Connection with Spatial Analytics

Jack Levis, senior director of process management at UPS, explains how location intelligence powers UPS's logistics decisions.

Operational Intelligence in Water Utilities

Leading Water and other Utilities are constantly innovating to optimise their operations and improve customer service. The latest advances in technology are enabling these initiatives and leading to an emerging ‘Operation Intelligence’ approach, driven in particular by a technology called Geographic Information Systems (GIS).