St Kevin’s College

Students use ArcGIS to analyse data and make informed decisions and deliver effective presentations using ArcGIS Story Maps

Transition Year students at St. Kevin’s College on the north side of Dublin have used ArcGIS in an incredibly diverse and creative range of projects, from searching for Hollywood film locations to exploring the viability of ‘no-fry’ zones. The students’ use of professional GIS technology has helped them develop the decision-making, team-working and presentation skills that will be invaluable in their future lives.

Students use ArcGIS to analyse data and make informed decisions

Groups deliver effective presentations using ArcGIS Story Maps

Teacher gains free training, a wide range of resources and ongoing support

Why GIS?

For geography teacher Andrew Horan, ArcGIS for Schools was the perfect solution to an unexpected challenge. He discovered, quite late in the summer, that he would be teaching Transition Year students from September and, as he had not taught Transition Year for four years, his previous teaching materials were outdated. With limited time available, he needed to come up with a new programme that he could put into place quickly and that would engage and inspire his students.

“A colleague mentioned the ArcGIS for Schools programme and it ticked all the right boxes,” Horan says. “I wanted to offer something new and exciting. Straight away, I could see that ArcGIS would encourage a more active learning approach, incorporate ICT into geography and allow students to explore local, national and international issues.”

“I can’t speak highly enough of the help I received from Esri Ireland, right from the start.” 

Andrew Horan, Geography Teacher, St. Kevin’s College, Finglas 

 

Benefits for students

During the course of the school year, over forty Transition Year students had the opportunity to use ArcGIS in a geography programme that was based around a series of creative projects. According to Horan, “ArcGIS helped the students develop critical project skills, from how to gather, analyse and reflect on data, to how to work as part of a team and present your results.”

One group considered if it would be possible to establish a new school anywhere in Dublin, without it being within a ten minute walk of a fast food takeaway, and discovered that it was impossible to find a ‘no-fry’ zone. Another group conducted a nationwide search for remote locations that could be used as Hollywood film sets and might prove as successful as the island of Skellig Michael, in Kerry, where filming took place for Star Wars, The Last Jedi. “I was quietly impressed by the range of project titles that students selected and the way that they went about exploring data with ArcGIS to support their ideas.”

ArcGIS was particularly effective in helping the students to develop skills in analysing information and finding evidence to support decision-making. In one block of lessons, the Transition Year students were asked to find the best site to locate a new business, in their choice of industry, in Dublin, in an empty building or on a parcel of land available for development. Using ArcGIS, the students were able to take into account a wide range of factors, including transport links, local skills, the locations of suppliers and the distance to Dublin airport, to inform their decisions about the best sites.

Students were also able to hone their presentation skills, by creating ArcGIS Story Maps to present their projects. One group created a Story Map to share its findings about accident black spots in the local area. “All the project skills our students developed during their Transition Year will be invaluable for them in their future careers, particularly if they go into engineering or town planning roles,” Horan says.

“ArcGIS helped the students develop critical project skills, from how to gather, analyse and reflect on data, to how to work as part of a team and present your results.”  

Andrew HoranGeography Teacher, St. Kevin’s College, Finglas  

The teacher’s perspective

Through the ArcGIS for Schools programme, Horan was able to access free training, ready-made lesson plans and hand-outs which helped him prepare for his Transition Year class in a matter of weeks. “I can’t speak highly enough of the help I received from Esri Ireland, right from the start,” Horan says. “Any fears I had about not being prepared for teaching Transition Year were wiped away.”

During the course of the year, experts at Esri Ireland were always on hand if Horan or his students had any queries, and this was very reassuring and helpful. Now, Horan is looking ahead to another academic year and will be using ArcGIS with Transition Year students for the second year running. Esri Ireland has provided a GIS mentor to provide ongoing support to the staff at St. Kevin’s College and is helping Horan to fine tune a 10-week Transition Year programme. Without hesitation, Horan reports, “The ongoing support has been amazing”.

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Presentation College Headford

Using ArcGIS and creating Story Maps helps our students to develop research skills and gives them experience of using different types of maps at different scales. It also encourages them to think about how information is communicated and improve their presentation skills.

At Presentation College Headford in County Galway, Transition Year students have been learning how to create Esri Story Maps that give insight into local and international destinations in an attractive, interactive format. Their accomplishments have won them recognition in a major national award scheme, as well as praise from local councils.

School expands opportunities for students and engages their interest in geography with GIS

Students use ArcGIS Online to help them achieve success in Ireland’s Young Environmentalist of the Year Award

Students create high quality, attractive Story Maps, suitable for publication on council websites in Ireland

Why GIS?

“Just looking at maps in books and on whiteboards can be a bit tedious for students,” says Colette Flanagan, a geography teacher with 28 years of experience in the classroom. When the opportunity arose for her to embed geographic information system (GIS) technology into her lessons at Presentation College Headford, she immediately recognised that this was a technology that could really inspire students.

“Young people nowadays are so technology focussed that using computers and digital maps is second nature to them,” she says. “ICT is already a huge part of their learning in so many areas, that it makes sense to use technology to get them more engaged in geography lessons and help them learn important new life skills.”

Presentation College Headford is a secondary school in County Galway in the Republic of Ireland and it became one of the first schools to sign up to Esri Ireland’s ArcGIS for Schools Program. Through this scheme, all Irish schools can gain free access to Esri’s digital mapping platform, ArcGIS Online, along with lesson plans, teaching resources and expert support.

“Using ArcGIS and creating Story Maps helps our students to develop research skills and gives them experience of using different types of maps at different scales. It also encourages them to think about how information is communicated and improve their presentation skills.” 

Colette Flanagan, Programmes Coordinator, Presentation College Headford 

 

Benefits for students

Presentation College Headford started by making ArcGIS Online available to Transition Year students and showing them how to use ArcGIS to create engaging Story Maps. One group produced tourism Story Maps, combining historical, cultural, environmental and commercial information in one place in an appealing format. Some of these Story Maps presented information about international cities including Rome and Hamburg, while others focused on local towns and villages including Headford in County Galway and Shrule in County Mayo. “These Story Maps are so good that some of our local councils want to publish them on their own websites,” Flanagan says.

Other Transition Year students used ArcGIS to create a Story Map to support their entry for the Young Environmentalist of the Year Award. The Story Map provided the group of young people with the ideal way to present a vast amount of data about an area of woodland, including archaeological sites, public amenities, survey results and trails. The team was successful in winning the regional round of the competition, and Flanagan believes that the students’ use of Story Maps made them stand out from other groups, contributing to their success. “ArcGIS enabled the students to share information in a much more effective and attractive way than simply using a PowerPoint presentation,” she says.

All of the students at Presentation College Headford who have had the opportunity to use ArcGIS Online have responded very positively and learned valuable new skills. “Our students really enjoy working with GIS,” Flanagan says. “Using ArcGIS and creating Story Maps helps our students to develop research skills and gives them experience of using different types of maps at different scales. It also encourages them to think about how information is communicated and improve their presentation skills.”

“Our Transition Year students have gained a lot from using Esri’s technology and Story Maps, and I want to make this opportunity available to as many of our students as possible.”  

Colette FlanaganProgrammes Coordinator, Presentation College Headford  

The teacher’s perspective

Flanagan found it relatively easy to learn how to use ArcGIS for teaching, despite the fact that GIS was entirely new to her. She attended a workshop run by Esri Ireland to gain an initial overview of the capabilities of the ArcGIS platform and saw demonstrations of how it can be embedded into lessons and projects. She then subsequently gained inspiration by reviewing Esri Ireland’s online resources, including pre-prepared teaching materials. “Using the information online, I could pretty much teach myself,” she says.

Following the success of using Esri’s Story Maps with Transition Year students at Presentation College Headford, Flanagan now plans to use ArcGIS in the Junior Cycle for classroom-based assessments and in the Senior Cycle for geographical investigations that are part of the leaving certificates for senior students. She also plans to start using Survey123, an Esri field collection app included as part of the schools program, with Transition Year students. This enables them to use mobile devices to collect information during field-work exercises and embed their own GIS data into their Story Maps.

Recognising that she cannot achieve all of this at once, Flanagan plans to extend the use of GIS at Presentation College Headford one step at a time, calling on support from her designated GeoMentor, a GIS professional assigned by Esri Ireland to provide the college with free ongoing support and encouragement. “Every year, I want to build on what we have done with ArcGIS and continue to incorporate new uses of GIS into our teaching,” she says. “Our Transition Year students have gained a lot from using Esri’s technology and Story Maps, and I want to make this opportunity available to as many of our students as possible.”

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Crowther Lab

Interactive maps enable us to communicate the Lab’s findings with a broad community, so they can learn something new and make the right decisions.

The Crowther Lab is a network of leading global climate scientists, specialising in ecology, whose aim is to help identify nature-based climate change solutions. The Lab enhances climate predictions by pairing top-down satellite data with the world’s largest set of ground-sourced data and uses ArcGIS, amongst other tools, to visualise the results and communicate ground-breaking climate change solutions.

Greater public awareness of global climate change solutions

Complex data visualised in eloquent, powerful maps

More efficient decision-making guiding restoration

The Challenge

The threat that climate change poses to mankind and the planet is a huge and complex topic. However, it is widely accepted that ecosystems act as the Earth’s regulatory system and biodiversity has an intrinsic role in mitigating the impact of climate change. Crowther Lab has generated quantitative models of the Earth’s ecology and revealed that it is possible to offset climate change by restoring plants and soils across the globe. It has identified that restoration of the Earth’s forests is one of the most effective solutions to climate change available today and the location of where global tree restoration should be implemented without affecting existing cities or agriculture is fundamental to its work.

In arriving at its conclusions, the Lab has unrivalled access to spatial data sets and ground-sourced data from researchers, ecology bodies and labs across the globe. Ensuring that data is clean, consistent and accurate is vital to continuing interpretation and analysis and keeping on top of these data sets and making the best use of Big Data is one of its primary operational challenges.

The ability to successfully communicate its findings that global tree restoration is a tangible climate change solution is a further challenge. The Lab shares its findings with multiple audiences, from individuals to global scientific bodies, aiming to convey that there is a viable solution to help mitigate climate change without compromising cities or agriculture.

“When you start viewing the world using interactive maps you can immediately see where the priority areas for restoration are.”
Devin Routh, Geospatial Ecosystem Ecologist, The Crowther Lab

The Solution

The scientists at Crowther Lab conduct Global Ecological Monitoring (GEM), classifying global ecological systems by pairing top-down satellite imagery with its ground-sourced data sets of forest tree and soil diversity – the largest in the world. GIS acts as a foundation for the Lab’s data strategy, pulling the data together with geoprocessing tools filtering and converting data into layers of information, generating a richer understanding of the world’s forests.

By using geoprocessing tools, the team can perform spatial analysis, manage GIS data and build custom tools to automate complex tasks and solve problems. ArcGIS and other tools are then used to create interactive maps to communicate the Lab’s findings, including the essential identification of sustainable land where forests could be restored without affecting existing cities or agriculture. This information sharing is vital to the success of Crowther Lab’s work to communicate a quantitative understanding of what’s possible; different options for where and which ecosystems should be restored, thereby improving the efficiency of restoration projects.

These interactive maps are vital communication tools enabling users, from scientists to anyone interested in climate change, to interrogate the Lab’s findings, learn something new about ecosystems and take decisions and act on quantitative information, beautifully presented.

Access to the Lab’s maps and data visualisations has further been extended by their availability on the ArcGIS Living Atlas of the world, an evolving collection of authoritative, ready-to-use global geographic information. Content includes imagery, basemaps, demographics and lifestyle, landscape, boundaries and places, transportation, earth observations, urban systems, ocean and historical maps that can be combined with data to create new maps, scenes and apps and perform analysis.

“Interactive maps enable us to communicate the Lab’s findings with a broad community, so they can learn something new and make the right decisions.”
Tom Crowther, Founder, The Crowther Lab

Benefits

User-friendly tools
Both experienced and non-GIS specialists with no coding knowledge work with ArcGIS’s intuitive, user-friendly interface to rapidly bring together data from multiple sources to create powerful visualisations.

Impactful data visualisation
Complex data is presented in eloquent, stunningly-designed maps, enabling users to more easily grasp how global tree restoration presents a powerful and viable solution to mitigate climate change.

Insightful Communications Tools
Crowther Lab’s interactive maps are powerful communications tools enabling viewers from any background, from students to scientists, governments or commercial organisations, to query the data presented and help find the answers to questions they may have.

More efficient decision-making
The articulate presentation of quantitative data in map form makes it possible for decision-makers to develop more insightful strategies into restoration management. By identifying specific locations to restore trees, plants and soils the efficiency of restoration efforts can be improved.

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Flagship Group

When tenants, members of the public or employees report issues with trees on our land, we can respond quickly and effectively to ensure public safety.

Flagship Group owns and manages thousands of trees and can receive up to eighty requests for tree work every single month, in addition to scheduled tree maintenance. It can now plan these tasks more efficiently using Esri’s Workforce for ArcGIS and respond faster to any issues that might pose a risk to the public.

Time required to log requests and schedule tasks has reduced from 1 day to 2 hours

Urgent tree maintenance tasks can be sent to arborists in the field within 10 minutes

Data collected in the field improves customer service and cost management

The Challenge

In a typical month, Flagship Group receives between fifty and eighty reports of issues relating to trees on its land – and this number can increase significantly following large storms. The housing association provides 28,000 homes for affordable and market rent and is responsible for thousands of individual and groups of trees, covering an area from North Essex to North Norfolk.

Previously, when tenants reported damaged trees in their gardens or employees noticed tree issues on land owned by Flagship Group, information was simply emailed to the organisation’s in-house arborists. The team manager then had to rely on his local knowledge to plan work schedules for the arborists, and he allocated tasks by email. In the field, the arborists used pen and paper to gather data about trees and typed up information into spreadsheets when they got back into the office. Consequently, three arborists typically spent a whole week doing administration in the course of every month, which limited their ability to manage trees efficiently and effectively.

“Within ten minutes of an urgent tree incident being reported, all the relevant information can be in the hands of the right person, in the best location, and the potential hazard can be dealt with quickly.”
Andy Blackman, GIS Developer, Flagship Group

The Solution

Flagship Group had previously used Esri’s ArcGIS platform to successfully improve the efficiency of its grounds maintenance workforce. The organisation therefore decided to adopt a similar approach and developed an integrated solution for tree works using Esri’s Workforce for ArcGIS and Collector for ArcGIS, integrated with Microsoft PowerApps (part of Office 365).

Once responsibility for the tree is established using ArcGIS Enterprise mapping, information from an employee, tenant or member of the public is recorded via a PowerApp form. The relevant details are exported using Microsoft Flow and programmatically uploaded to Esri’s Workforce for ArcGIS solution, where an assignment is automatically generated. The lead of the tree works team then uses Workforce for ArcGIS to view the locations of jobs and operatives on an interactive map, allocate the task to an arborist and schedule tasks according to priority. Workforce for ArcGIS includes real-time functionality, allowing the arborists to receive notification of urgent jobs near their current location, as they are assigned.

In the field, arborists use Workforce for ArcGIS on iPads to see their job list. When undertaking tree work, they can capture before and after pictures using Workforce for ArcGIS, and the solution automatically records useful data, such as the start time, pause time and completion time of each job. The arborists also use Collector for ArcGIS on their iPads to view tree data, confirm trees are the organisation’s responsibility, amend asset information and collect new data to update Flagship Group’s central database.

“Esri’s Workforce gives us really valuable information, so we can continually improve the efficiency of our tree works and deliver better services for our customers.”
Victoria Green, Business Intelligence Developer, Flagship Group

Benefits

An efficient tree works management process
The ArcGIS-based solution has freed up weeks of employee time per year, improving the efficiency of the entire end-to-end tree works process. In the office, the lead arborist no longer has to log individual requests for services and manually plan work schedules. Equally, arborists have access to better information in the field and no longer have to type up notes back in the office. “One team member commented that it took him just two hours to complete a task that previously would have taken a day,” says Andy Blackman, GIS Developer at Flagship Group.

Rapid response to public safety issues
Using Workforce for ArcGIS, Flagship Group can respond far more quickly to any public safety issues that might arise from damaged trees. Blackman explains: “When a request is logged, it becomes visible to the team manager on Workforce for ArcGIS almost immediately, and he can dynamically assign the job to the arborist who is nearest to that location. Within ten minutes of an urgent tree incident being reported, all the relevant information can be in the hands of the right person, in the best location, and the potential hazard can be dealt with quickly.”

Effective management of costs
The data collected by Workforce for ArcGIS helps Flagship Group to make better-informed decisions leading to cost efficiencies. For instance, the organisation can ensure tree jobs are priced correctly, based on actual time taken, and billed to the relevant internal departments or the customer. The organisation can also analyse historic data on tree falls and undertake pre-emptive pruning to reduce costly emergency jobs. “Esri’s Workforce gives us really valuable information, so we can continually improve the efficiency of our tree works and deliver better services for our customers,” says Victoria Green, Business Intelligence Developer at Flagship Group.

Improved customer service
Flagship Group can now deliver an improved service for its customers, because its central geospatial database of trees is improving in quality all the time. “When customers call the contact centre to discuss a particular tree, our staff can be confident that the data they are viewing shows accurate information,” says Blackman. “Because Collector for ArcGIS is so simple to use, it just takes a couple of minutes for field workers to amend our tree records and keep our asset data up-to-date.”

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AOC Archaeology Group

We are bringing history to life for our clients and the wider public, by using ArcGIS to collect, analyse and share archaeological information.

While AOC Archaeology is concerned with revealing and recording archaeology about people who lived thousands of years ago, its use of technology is right up-to-date. The company is using solutions from Esri’s ArcGIS platform in the field, on desktops and online to deliver efficient, cost-effective and professional services for clients.

Archaeologists save time using ArcGIS mobile apps to collect data about ancient artefacts and heritage while in the field

Consultants have faster access to accurate data, enabling them to provide well-informed recommendations

Clients and members of the public can view and interact with archaeological data online, improving their understanding

The Challenge

Demand for commercial archaeology services is rising sharply. Communities are successfully raising funds to explore their local heritage, while developers are increasingly required to provide archaeology reports as a precursor to gaining planning permissions. In addition, there are over forty large, multi-million pound infrastructure projects planned in the UK over the next five years, almost all of which will need to take archaeology into account.

To meet the increasing demand for its services, AOC Archaeology recognised that it needed to update its traditional methods of surveying sites, collecting and analysing data and sharing information. In particular, the company needed to transform its field-based processes, so that archaeologists would no longer have to take physical maps to sites, in all weather conditions and difficult terrains, and then type up their notes manually when they got back to the office. “Using paper-based systems alone is not viable anymore,” says Laura O’Connor, Geomatics and GIS Manager for AOC Archaeology. “We needed better systems to help us respond to the growth in demand for commercial archaeology services, by delivering highly professional services for clients more quickly and cost effectively.”

“By improving efficiency, ArcGIS is helping AOC Archaeology to achieve cost savings of around 25% - and on big projects this can be many thousands of pounds.”
Laura O’Connor, Geomatics and GIS Manager, AOC Archaeology

The Solution

To thoroughly modernise its processes and eliminate the need to use paper in the field, AOC Archaeology deployed a suite of solutions from Esri’s ArcGIS platform.

Now, AOC Archaeology’s consultants use Esri’s Collector App for ArcGIS to record information about their site observations and archaeological finds, on mobile devices, during pre-development site walkovers. In tandem, the company’s geophysical survey team uses Survey123 for ArcGIS to collect and share information about land access permissions, vegetation, crop growth and other issues that might impact archaeology projects. Both apps work effectively online and offline, allowing them to be used in remote locations including the Scottish Orkney islands.

All the data collected in the field using the ArcGIS mobile apps is uploaded automatically to Esri’s cloud solution, ArcGIS Online, where it is instantly visible to team members in AOC Archaeology’s four national offices. ArcGIS Online also provides a flexible platform for sharing information about heritage sites, in an interactive format, with AOC Archaeology’s clients, local interest groups and the general public.

In addition, AOC Archaeology’s consultants and geophysical survey team members use either ArcMap or ArcGIS Pro on desktops to combine the data collected in the field with historical mapping, third party environmental data, local authority records and high quality LIDAR imagery. Both teams perform sophisticated geospatial analyses to help them build up a more detailed understanding of sites. They can then provide well-informed recommendations to clients and share their analysis with clients using ArcGIS Online.

“Just because we study the past, doesn’t mean to say we live in the past when it comes to recording the nation’s heritage. Our use of state-of-the-art GIS technology is enhancing people’s understanding of Scotland’s history.”
Laura O’Connor, Geomatics and GIS Manager, AOC Archaeology

Benefits

25% cost savings from improved efficiency
The use of ArcGIS mobile apps has generated significant cost savings for AOC Archaeology, by improving the efficiency of its data capture processes. Archaeologists spend less time at sites, don’t need to type up notes when they get back into the office and have easy access to all the information they need to produce reports more quickly. “By improving efficiency, ArcGIS is helping AOC Archaeology to achieve cost savings of around 25% - and on big projects this can be many thousands of pounds,” O’Connor says.

Deeper understanding of the past
AOC Archaeology has begun to use ArcGIS to perform more location-based analysis and derive greater insight from its data. For example, at Clachtoll Broch, an Iron Age structure in Scotland, the company has captured the exact locations of over 500 archaeological finds and is analysing this data with ArcGIS Pro. By evaluating where different types of artefacts were located, in different areas of the Iron Age dwelling, it has gained a deeper understanding of how people lived. “Just because we study the past, doesn’t mean to say we are live in the past when it comes to recording the nation’s heritage,” O’Connor says. “Our use of state-of-the-art GIS technology is enhancing people’s understanding of Scotland’s history.”

Highly professional commercial services
The extended use of ArcGIS has put better data into the hands of consultants, enabling them to produce detailed pre-planning reports incorporating map images and make well-informed recommendations about how best to consider archaeology in new developments. AOC Archaeology also uses ArcGIS Online to share information directly with clients as part of its professional services. For example, the company used ArcGIS Online to improve collaboration with an international engineering firm as part of a pre-development project relating to a major rail infrastructure project.

Greater public interest in local heritage
In response to growing public interest in local history, AOC Archaeology is using ArcGIS Online in initiatives to help people to connect and engage with their heritage. In Scotland, the company has recently published an interactive web app for the Inverness Townscape Heritage Project that displays information and historic photographs about the history and development of a key street in the town. The web app includes a time slider tool, comparing historic maps and modern satellite imagery, which really captures the extent of the townscape’s development in recent times, thereby enhancing people’s knowledge of the area.

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Environment Agency

ArcGIS allows us to collect, analyse and share real-time information about major incidents and take rapid action to protect people and the environment.

If there is a serious flood, a prolonged period of drought or a fire, the Environment Agency needs to react quickly to protect people and the environment. Now the organisation is using a suite of ArcGIS solutions to collect, analyse and share information about incidents, as they happen, and respond rapidly and effectively.

Support from Esri UK Professional Services allows extensive functionality to be delivered in a short period of time

Appointment of Esri UK Managed Cloud Services to host and manage emergency response solution is cost-effective and reassuring for in-house team

Integrated suite of mobile, desktop and online ArcGIS solutions enables rapid decision-making based on real-time evidence from the field

The Challenge

The Environment Agency is a Category One responder and works with other emergency services in the UK to help save lives and protect the environment. Every year, the organisation responds to between 20,000 and 50,000 potential incidents, such as floods, drought or water pollution, of which over 40 are typically classed as ‘major incidents’.

During the course of 2015 and 2016, there were a series of devastating floods in the North of England, which endangered people’s safety, damaged homes and the natural environment and impacted the regional economy. Environment Agency staff visited the affected areas where they took detailed notes and photographs to record and monitor the evolving situation on the ground. However, due to the manual and paper-based approach available at the time, this valuable insight had to be processed and analysed, increasing the time it took to reach the Environment Agency’s incident control centres.

“For more than two and a half years, Esri UK has hosted ArcGIS Enterprise, kept it up-to-date and ensured its resilience, enabling us to focus on using the solution to help save lives and protect the environment.”
Nick Jones, Digital Strategy Lead, Environment Agency

The Solution

After the devastating floods, a review of the Environment Agency’s mapping capabilities was carried out, which produced a set of recommendations to improve its incident response capabilities. The organisation then engaged Esri UK’s Professional Services team and drew on the expertise of an Embedded Product Specialist to help it design and deliver a brand new Incident Management (IM) Portal based on Esri’s ArcGIS platform. Nick Jones, Digital Strategy Lead at the Environment Agency said: “Enhancing our existing in house resource by working closely with Esri UK’s Professional Services team allowed us to deliver significant improvements, in a very short period of time.”

Given the critical role that the new IM Portal was going to play in emergency situations, the Environment Agency asked Esri UK to host and manage its ArcGIS platform in the cloud. “We realised it was more cost effective and simpler to take advantage of Esri UK’s Managed Cloud Services than to host the ArcGIS-based solution in-house,” Jones says. “For more than two and a half years, Esri UK has hosted ArcGIS Enterprise, kept it up-to-date and ensured its resilience, enabling our team to focus on using the solution to help save lives and protect the environment.”

Now, over 2,500 field-based employees use Esri’s Collector App for ArcGIS to gather photos, videos, drone footage and flood outlines on their smartphones or tablets. They can upload this data instantly to ArcGIS Online and ArcGIS Enterprise, where it can be viewed by all of the organisation’s 10,000 employees. In the Environment Agency’s incident control centres, around 500 office-based employees use Esri dashboards to analyse the data from the field, along with third party data from drone operators and the Environment Agency’s existing master datasets, historic data and LIDAR.

“Enhancing our existing in house resource by working closely with Esri UK’s Professional Services team allowed us to deliver significant improvements, in a very short period of time.”
Nick Jones, Digital Strategy Lead, Environment Agency

Benefits

Rapid appraisal of an emergency situation
Employees in the Environment Agency’s national incident control centres now receive information from the field, far more quickly, enabling them to make a rapid appraisal of the extent and criticality of major incidents. Essential information is visible on Esri dashboards in seconds, allowing managers to make well-informed, real-time decisions and implement plans more quickly.

Improved public safety
Using the up-to-the-minute information captured with ArcGIS, managers can alert other emergency responders and the general public about emerging situations, as well as improve its planning for future events, to help save lives. In 2019 when a flood defence was breached in Wainfleet, Lincolnshire, following exceptional rainfall, the Environment Agency recorded incident data in Collector App for ArcGIS and this data is now being used to improve the organisation’s systems for warning the public about future flood events in the surrounding area.

More effective responses in major incidents
Critically, the information in the IM Portal helps the Environment Agency to allocate the right teams of people and the right equipment to deal with situations appropriately and without delay. While a fire was blazing at a recycling plant near Sunderland in 2018, the Environment Agency collected information about potential water pollution from the water runoff. The organisation could then dispatch or request specialist teams with the right equipment to block drains and soak up oil deposits to prevent pollution entering nearby watercourses.

Standardised, nationwide processes
An added benefit of the IM Portal and the use of mobile ArcGIS tools in the field is that they have created standardised ways of working across the whole of the country. When a huge tidal surge was forecast to hit the country from the east, the Environment Agency was able to dispatch employees to 90 locations from Newcastle to Penzance to collect data. All the information was recorded in the same way and uploaded instantly to the same dashboard for analysis of the emerging situation.

Better planning for future events
All of the information collected is recorded in ArcGIS Enterprise and used to help the Environment Agency anticipate and plan for future events. Flood data is, for example, incorporated into the organisation’s flood models to help it improve the accuracy of its flood warning systems. In addition, employees can use time and spatial filters on interactive maps to look back at previous incidents and gather intelligence at a national and local level.

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Skanska, Costain and STRABAG Joint Venture (SCS JV)

Our industry-leading development of an integrated 3D GIS and BIM solution, GeoBIM, is improving the way employees collaborate and helping us to ensure the successful delivery of the first section of HS2 from Euston to Greater London.

The Skanska, Costain and STRABAG Joint Venture (SCS JV) has improved collaboration on a multi-billion pound engineering project, by integrating 3D GIS and BIM models to create one of the most advanced 3D mapping systems in the UK. Using this state-of-the-art solution, teams can share information and make better decisions to reduce costs and improve safety.

Bespoke solution developed using Esri’s ArcGIS Enterprise and 3D City Information Model

Web app puts BIM models in the 3D geographic context of the environment in which they exist for the first time

Simplicity of ArcGIS web app makes solution easy to use for all the organisation’s employees

The Challenge

The Skanska, Costain and STRABAG Joint Venture (SCS JV) is responsible for delivering a key section of Britain’s new high speed railway line, High Speed 2 (HS2), from Euston to the edge of Greater London. In this multi-billion pound rail infrastructure contract, numerous teams need to work together and communicate effectively to ensure that the best possible decisions are made throughout the duration of the project.

Given the complexity and scale of this development, SCS JV has to be able to properly store, manage, exchange and visualise an extraordinary amount of information and highlight how surrounding areas and assets are being affected by new infrastructure. The organisation therefore relies on both a geographic information system (GIS) solution from Esri UK and a separate Building Information Modelling (BIM) solution. “The goal was to combine the strengths of these two domains and create a single solution that would give our employees all the information they need in one place,” says George Floros, GIS Data Specialist and developer of 3DGIS/BIM at SCS JV.

“Our pioneering work in combining 3D GIS data with 3D BIM is transforming the way that teams collaborate and helping SCS JV to ensure the successful delivery of one of the largest rail infrastructure projects in Europe.”   

George Floros, GIS Data Specialist at the Skanska, Costain and STRABAG Joint Venture  

The Solution

SCS JV had previously used Esri’s ArcGIS Enterprise to create a series of web apps, making GIS data and mapping tools available to all SCS JV teams working on the HS2 project. “ArcGIS already supported collaboration in our business by giving everyone easy, intuitive access to all our project information in 2D,” says James Gasson, GIS Manager at SCS JV. “What we did next was to move this up a level and create a platform for sharing 3D GIS data, integrated with our 3D BIM data.”

Named GeoBIM, the solution was developed by George Floros in SCS JV, by enriching Esri’s 3D City Information Model, integrating it with other third party tools, and making it available to the team via the ArcGIS Enterprise portal. One of the most advanced 3D GIS systems in the UK, it includes a workflow for inputting BIM data, based on industry standards, open source components and Esri templates.

Now, employees can gain a 3D view of the HS2 route, buildings and surrounding landscape, all in one place for the first time. The ArcGIS solution also allows employees to perform analysis of the 3D environment and query BIM models in ways that were not possible before. Gasson explains: “In the past, employees could view BIM models but there was no contextual information to help them make sense of the diagram. It was just a model hovering in space. The strength of the Esri platform is that it puts BIM models in the 3D context of the urban or rural environment in which they exist.”

Another key advantage of the new ArcGIS-based 3D solution is its ease of use. “By transferring high quality BIM models into ArcGIS, and releasing them via our ArcGIS web apps, we have made it easy for hundreds of employees to explore the route and features of the HS2 project in 3D,” Gasson says. “You don’t need to be a GIS specialist to use the system; anyone, in any role, can view the 3D data in the context of the surrounding geography.”

“By transferring high quality BIM models into ArcGIS, and releasing them via our ArcGIS web apps, we have made it easy for hundreds of employees to explore the route and features of the HS2 project in 3D.”  

James Gasson, GIS Manager at the Skanska, Costain and STRABAG Joint Venture

Benefits

Improved collaboration on HS2 development

Using the 3D GIS and BIM solution, employees can now work together more effectively, as they share a deeper understanding of the HS2 route, existing infrastructure and planned new assets. “Our pioneering work in combining 3D GIS data with BIM is transforming the way that teams collaborate and helping SCS JV to ensure the successful delivery of one of the largest rail infrastructure projects in Europe,” Floros says.

More cost efficient project delivery

By minimising the need for site visits, the new 3D GIS and BIM solution also reduces health and safety risks, as accidents are more likely to occur on construction sites. Furthermore, the solution plays a key role in ensuring the safety of HS2’s future employees and passengers, by making it easier for specialist design teams at SCS JV to view and evaluate the proposed emergency exit routes in 3D BIM models and ensure they are placed in the best locations.

Fast, well-informed decision-making

Significantly, the new 3D GIS and BIM solution gives employees at SCS JV fast, easy access to accurate information, which accelerates business processes and helps employees to make the right decisions, the first time, to avoid unnecessary delays in the construction of HS2. “ArcGIS empowers everyone to take measurements and do more technical tasks themselves, without having to wait for an expert to become available, enabling the project to progress more quickly,” Gasson says. “Everyone has access to the accurate data they need to make fast, well-informed decisions and deliver a high quality rail infrastructure for the UK.”

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University of Cambridge

ArcGIS has enabled us to enhance data collection, improved processes and sharing of information.

The University of Cambridge’s Estate Management team has a substantial operational estate to maintain. As well as plan for and manage the organisation’s estate development programme, it is also charged with promoting the University’s environmental sustainability initiative. In 2018 the Space Data team created an innovative digital Estate Map with ArcGIS Online, converting data from multiple file formats and introduced new processes to provide accurate estate information to staff and stakeholders.

Significant efficiency savings through new processes.

Improved productivity and accuracy of data collection.

Better sharing of information supporting future initiatives.

The Challenge

With more than 350 operational buildings to sustain, keep secure and safe and nearly 700 acres of land to maintain, the University of Cambridge’s Estate Department manages an operational estate currently valued at £3 billion**. The estate’s broad and complex nature presents many demanding challenges from looking after buildings over 800 years old, Grade 1 Listed and protected by English Heritage and the University Farm, to highly specialised buildings used for teaching and research. In addition, there is an investment portfolio of leased residential and commercial properties. However, while the University of Cambridge is a collegiate university, the University Estate does not include all the College properties.

The Estate Department’s Space Data team is responsible for maintaining source data and keeping an up-to-date record of all CAD drawings and floor plans of the University’s buildings. A major frustration for them was not being able to show this data on one single map in a more detailed way. The University’s official map was limited, showing Cambridge only, whereas the estate has buildings and land assets outside of Cambridge in Ely, Leicester and London. They also relied on a supply of data updates and new additions from colleagues across the department.

The team was looking for a way to improve processes and facilitate improved sharing of information across the University, with people of different skill levels. While the team had no previous working knowledge of GIS, it was keen to identify a system that could maintain data and provide accurate estate information to staff and stakeholders.

** Insurance Replacement Cost February 2019

“The new digital Estate Map is not just useful for me, but when explaining where a department is and who is the best contact to other colleagues at the University. It’s a valuable tool which I’m sure I will use on a regular basis.”   

Steve Matthews, Facilities Support Manager, University of Cambridge  

The Solution

Following its attendance at an AUDE (the Association of University Directors of Estates) facilities management event, the Space Data team recognised the potential of ArcGIS as the software platform that could not only fulfil its primary requirements, but also create a valuable gateway to further information and functions. The University had been using ArcGIS as a teaching tool for years, but the technology had not previously been used for the administration of data and asset management, or as a sharing and collaboration tool.

“We were really keen to learn how we could use ArcGIS to improve processes and to make our work more visible, making it easier for people to understand what we own and what we have an interest in,” said Dawn Birch, Estate Data Coordinator, Space Data Team, University of Cambridge.

The team contracted an Esri Professional Services Embedded Product Specialist (EPS), an experienced GIS expert, who worked with the Space Data team, three days a week, in their office in Cambridge. Given the Space Data team was relatively new to GIS and had only had a few days training, the EPS worked in close collaboration with them showing how to bring new GIS ideas to life and embed ArcGIS functionality into existing business processes. The EPS also passed on knowledge and helped drive a new exchange of ideas on how the team could benefit from the latest enhancements to the ArcGIS platform.

Initially the team used ArcGIS Pro to convert its CAD data to GIS formats to use in ArcGIS Online. Processes were put in place to manage all internal data and make it accessible in an organised folder structure. Visualising the data in a digital Estate Map was the first time that the entirety of the estate’s holdings could be seen and explored in one place. Using existing CAD data appended to OS MasterMap data, extruded by building height, the new 3D map delivered a completely different perspective of the whole campus.

In terms of data collection, estate surveys had previously been undertaken using unreliable paper-based collection. The Space Data team replaced this process with mobile data collection using the Survey123 for ArcGIS app, a digital solution that works on smart devices, laptops or desktops even in disconnected environments. Surveyors were able to highlight more precise details of where buildings and assets such as bicycle sheds are located and, having purchased a new GNSS receiver, are now working alongside their IT colleagues on hosting and updating the entire cable network within ArcGIS.

The EPS engagement also led to the Space Data team joining Esri’s Early Adopter Community, giving them the opportunity to try the latest Esri technology before its public release.

“We were really keen to learn how we could use ArcGIS to improve processes and make our work more visible, making it easier for people to understand what we own and what we have an interest in.”  

Dawn Birch, Estate Data Coordinator, Space Data Team, University of Cambridge

Benefits

Improved Sharing of Information

Estate holdings are more transparent and visible through the digital Estate Map and can be viewed and explored in one place. It replaces previous silos of data and information held across different departments, making vital information and accurate updates and additions available to stakeholders across the organisation. Explorer mobile App for ArcGIS also gives colleagues access to data and the digital Estate Map while out and around the estate.

Better Exploitation of Existing Data

The team can now view and map biodiversity data relating to the estate, visualising data that they had not been able to previously do so. This includes where current land is in relation to buildings, site boundaries, city wildlife sightings, local nature reserves and water features; data that previously existed but the team had been unable to visualise and share in meaningful way.

Process Improvements and Increased Operational Efficiency

Digital recreation of previously paper-based surveys has resulted in significant resource savings. Office-based employees no longer need to manually enter data into spreadsheets and databases as this can be undertaken in real-time, by surveyors out on the estate, using ArcGIS mobile apps.

Supporting Future Planning

Multiple projects using ArcGIS have been earmarked to support better decision-making regarding both asset management and sustainability goals. These include tree surveys, sustainability maps and accommodation plans. As the University already used ArcGIS for teaching purposes, it has been able to extend its use of the ArcGIS platform for minimal cost.

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Black & Veatch

We have worked successfully with the Environment Agency and other stakeholders, using ArcGIS to design and share a new vision for the future of the Burton and Trent Washlands.

In an award-winning project in Staffordshire, Black & Veatch used ArcGIS to work collaboratively with partners and design a multi-million pound wetlands development project. It then built consensus for the scheme using an ArcGIS Story Map to engage the public in consultations, attract funding and gain support from diverse stakeholders.

Landscape architects and environmentalists share information in ArcGIS Online to enhance their site knowledge

Data and plans from multiple stakeholders are incorporated into ArcGIS Online to create a collaborative design

Members of the public and local groups engage effectively in public consultations using interactive Story Maps

The Challenge

Working on behalf of the Environment Agency, through the Water and Environment Management (WEM) Framework, the engineering, procurement, consulting and construction company Black & Veatch was set the challenge of reimagining a 630 hectare floodplain near Burton-upon-Trent. The Environment Agency didn’t just want to develop the area’s role as a natural flood defence; it also wanted to improve the biodiversity of the wetland and enhance the recreational value of the environment for visitors.

Previously, several conservation groups, the local authorities and Natural England had produced plans relating to parts of the region, but there was no overarching vision for the entire floodplain. Black & Veatch was, therefore, asked to work with a variety of partners and stakeholders to produce a new Landscape Vision for the Burton and Trent Washlands that would raise the quality of the whole area, create sustainable natural habitats for wildlife and deliver benefits for the local community.

“ArcGIS helped us to consolidate the views of a wide range of organisations and groups when developing the new Landscape Vision for the Washlands and ensure that our designs complemented the existing features of the area.”
Paul Hart, GIS Manager, Black & Veatch

The Solution

A long-standing user of Esri’s ArcGIS platform, Black & Veatch used Esri’s cloud solution, ArcGIS Online, to consolidate environmental data about the area and previous landscape studies from a large number of partners, including East Staffordshire Borough Council, Staffordshire Wildlife Trust and The National Forest. The firm was able to incorporate layers of data into ArcGIS Online on everything from built assets and historical records to natural features and make all this information available to everyone on the project team to improve communication and inform their design choices.

Whenever employees went on site, they used Esri’s Collector App for ArcGIS on tablets or smartphones to capture new data or pictures, upload it to ArcGIS Online and enhance the team’s collective knowledge of the region. Any member of the Black & Veatch team could add information to ArcGIS Online, make web maps and share them with other users. Team members could also use blank map layers within ArcGIS to propose new design ideas for the area and allow colleagues to view them on digital maps, in the correct geographic context.

Once the Landscape Vision was formulated, Black & Veatch developed an ArcGIS Story Map to share its proposals with partners, stakeholders and the local community. Highly interactive, this Story Map allows people to zoom into specific parts of the site, find out about the quality of the ecosystem, recognise existing historical features and see planned new infrastructure like paths and playgrounds. The Story Map was published on the East Staffordshire Borough Council website, shared with stakeholders and displayed on large screens at public consultations.

“ArcGIS enabled multiple stakeholders to create a shared vision for the future of the Burton Washlands and then communicate that vision to local people in a way that completely captured their imagination.”
Mark Boothroyd, Chief Landscape Architect, Black & Veatch

Benefits

A collaborative approach to design
Through the use of ArcGIS Online, Black & Veatch was able to create a Landscape Vision for the Burton-upon-Trent Washlands that took into account the data and earlier proposals from a wide range of other organisations and conservation groups. The Black & Veatch team could also more effectively consider existing landscape features, buildings and areas of historical significance, as information on all these pertinent factors was available to them within ArcGIS Online. “ArcGIS helped us to consolidate the views of a wide range of organisations and groups when developing the new Landscape Vision for the Washlands and ensure that our designs complemented the existing features of the area,” says Paul Hart, GIS Manager at Black & Veatch.

Effective engagement with the public
The Story Map played a vital role in helping Black & Veatch and the Environment Agency to share the Landscape Vision with stakeholders, partners and the general public and gain buy-in for the scheme. In particular, the use of the Story Map at public consultations made it much easier for local people and community groups, such as angling clubs, to understand the development plans and contribute their views. “ArcGIS enabled multiple stakeholders to create a shared vision for the future of the Burton Washlands and then communicate that vision to local people in a way that completely captured their imagination,” says Mark Boothroyd, Chief Landscape Architect at Black & Veatch.

Evidence to support funding bids
The partners involved in the project are now continuing to use the Story Map to present information about the scheme in an accessible format, to help them secure the funding that will be necessary to deliver this £6 million pound scheme. For instance, the Story Map has provided Staffordshire Borough Council with the evidence it needed to justify the allocation of public funds to the project. The Story Map has also been shared with a number of local and national grant-awarding bodies to help the partners gain the financial support to turn their vision into a reality.

Success in prestigious awards
In November 2018, Black & Veatch won a prestigious Landscape Institute Award for the Burton and Trent Washlands project, with judges praising the company for the way in which it engaged with the public. “ArcGIS played a big part in the success of the project,” Boothroyd says. “ArcGIS helped us to produce and share a vision for the Burton and Trent Washlands that everyone could feel excited about.”

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Worcestershire County Council

Our social workers use ArcGIS to help Worcestershire residents engage more actively in community-based activities and have a better quality of life.

Adult social work teams in Worcestershire County Council are now using a suite of ArcGIS solutions to help them provide people with relevant, up-to-date information about community services. As a result, social workers are saving time, while encouraging more people to engage in activities that will help them live healthier, more fulfilling lives.

Individuals and their families receive information on a wider range of local community resources

Social work teams save time and provide relevant information to people much more quickly

Worcestershire County Council achieves its vision to help people maintain their quality of life and independence

The Challenge

A key part of Worcestershire County Council’s published vision is to ensure that “Worcestershire residents are healthier, live longer, have a better quality of life and remain independent for as long as possible.” Consequently, the council’s Adult Social Care teams work proactively with people, to encourage them to engage in activities that could improve their sense of well-being and ultimately prevent, reduce or delay the need for care.

The council’s social work teams previously recorded information manually in team folders about events and activities that might be beneficial to the people in the county. These community assets range from support sessions for people with hearing loss to knitting groups and fitness classes for older people. Whenever they wanted to find out about a community service, they had to return to the office to check the database and write down the details to take to their next meeting with the person they were supporting, which took a considerable amount of time.

“People who have disabilities or are lonely can receive information about community services that are specifically suited to their needs, much more quickly, and begin to engage in these potentially life-enriching activities sooner.”

James Price, GIS Developer at Worcestershire County Council

The Solution

A long-term user of Esri’s ArcGIS platform, Worcestershire County Council used its existing ArcGIS license to transform this manual process and create a solution for the Adult Social Care team, comprising three integrated Community Assets Tools (CATs).

1. Capturing data
The first tool uses Esri’s Survey123 for ArcGIS to allow workers to collect information about new community-based services using their mobile devices, while they are in the field. They can add new support groups or activities, upload details, such as contact numbers, and click tick boxes to indicate which types of people might benefit from this service. Users can also update existing records to notify colleagues of changes in opening hours, for example.

2. Verifying data
The data collected using Survey123 for ArcGIS can then be reviewed, edited and verified by office-based staff using an ArcGIS Server web app. This second tool allows the council to control what data is shared among the Adult Social Care teams, as well as add supplementary information that may be helpful for potential service users. The directory currently includes over 235 assets ranging from walking groups for young adults with learning difficulties to craft sessions for older people with dementia.

3. Searching data
The third tool is another ArcGIS web app that allows everyone in the Adult Social Care teams to search for and find services relevant to their clients, either from a desk or from their mobile devices when they are with their clients. Social workers can click tick boxes to fine tune their search and find services specifically relevant to their client’s needs and within a short distance of their home. From within this web app, social workers can also email details of relevant community services to their clients, including map-based directions.

“The ArcGIS apps help social workers to introduce people to local support groups that they weren’t previously aware of.”
James Price, GIS Developer at Worcestershire County Council

Benefits

A better quality of life
People in Worcestershire can now receive information about a wider range of activities that may help to improve their quality of life. Even small support groups, which just one or two council workers may have known about before, are now included in the ArcGIS directory and shared with everyone in the Adult Social Care teams. “The ArcGIS apps help social workers to introduce people to local support groups that they weren’t previously aware of,” says James Price, GIS Developer at Worcestershire County Council. “People can then make new friends, access support to help them live independently for longer and have a greater feeling of control over their lives.”

Faster delivery of relevant advice in the community
For the first time, social workers or social care workers in Worcestershire can search for and share information about community assets using mobile devices, while with their clients. As a result, they can deliver relevant advice much more quickly and even email details and directions to clients straight away. “This is a huge benefit for people in Worcestershire,” says Price. “People who have disabilities or are lonely can receive information about community services that are specifically suited to their needs, much more quickly, and begin to engage in these potentially life-enriching activities sooner.”

Improved efficiency in Adult Social Care teams
Social workers and social care workers can potentially save time using the ArcGIS solutions, as they no longer have to manually type information into the central database or allocate time in the office to searching for community assets. Uploading information about a service using Survey123 for ArcGIS now takes social workers just five minutes or less on their mobile devices, whereas previously, it might have taken them up to 15 minutes to do, days or even weeks later, when they were next in the office.

Support for Three Conversation Model
The ArcGIS-based CATs complement the council’s Three Conversation Model, a newly introduced approach to delivering services in the community that has been developed to help the council communicate with people in a simpler, more personalised way. “Our focus is on listening to people so that we can get a better understanding of their goals, interests and areas where they need support,” says Elisabeth Sheppard, Three Conversation Model Development Practitioner at Worcestershire County Council. “ArcGIS supports the Three Conversation Model by helping us connect people to the appropriate local community options.”

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