Daily operations need to quickly adjust to changing conditions including last-minute requests and unexpected resource unavailability and delays. A geographic perspective allows you to easily see the location of the worker nearest the call and quickly assign that worker to respond. This level of flexibility results in exceptional customer service and compliance with service-level agreements.

GIS does much more than map point A to point B. For instance, users can add other layers of information, such as private road networks and asset locations, to street maps. GIS apps combine this data and calculate optimised routes that fieldworkers see on their mobile devices, even when disconnected.

Ordinary people who made a difference during the COVID-19 lockdown.

Location intelligence is fundamental to all communication services—mobile and fixed, residential and enterprise. Discover how ArcGIS can meet your organisations’ next gen network initiatives and digitally transform your business.

Real Estate Agencies world-wide are using Esri’s Location Analytics to gain the competitive edge. ArcGIS software amplifies market knowledge with the best location-based data to help you better understand factors that drive growth. Successful real estate companies know that opportunity comes from detailed understanding and insight and uncover hidden opportunities for a competitive advantage – using GIS.

When retailers don’t understand the demographic makeup of the markets they serve, they miss out on both profits and customer satisfaction. Esri provides the best in-class mapping platform with location-based data to help retailers make the most strategic business decisions.

Using location technology, retailers can understand why transactions happen where they do, enrich their customers' experiences and make data-driven decisions about site selection, marketing and product assortment.

Every city strives to be a modern, connected city, even as it is challenged by issues such as urban blight, congested roads, opioid addiction, homelessness and crime. It is a complex journey for cities to become engaged communities.

Engaged communities use technology to connect people and data. Through civic engagement and data-driven decision-making, cities can leverage the power of communities to come up with sustainable solutions.

To start building an engaged community, a framework is needed to organise data, people, processes and technology around the issues that matter the most. Let's call that framework a hub.

Growing populations and increased demand is putting infrastructure under pressure. Read how digital transformation is revolutionising industries operating within this framework: creating greater efficiencies, saving money and improving quality of life.

Successful real estate companies know that opportunity comes from detailed understanding and insight. Maps and analytics have the power to deliver greater insight and take marketing to the next level. With the use of location analytics, real estate organisations are gaining a better understanding of the factors that drive growth and uncover hidden opportunities for competitive advantage.