Every city strives to be a modern, connected city, even as it is challenged by issues such as urban blight, congested roads, opioid addiction, homelessness and crime. It is a complex journey for cities to become engaged communities.

Engaged communities use technology to connect people and data. Through civic engagement and data-driven decision-making, cities can leverage the power of communities to come up with sustainable solutions.

To start building an engaged community, a framework is needed to organise data, people, processes and technology around the issues that matter the most. Let's call that framework a hub.