Customer Stories Customer Stories IndustrySelect-- Select Industry --AgricultureAirportsArchitecture Engineering & ConstructionArmyCentral GovernmentCharities & NonprofitClimate ChangeCommercialConservationDefenceEducationElectricityEnergyEnvironment & EngineeringEnvironmental ConsultantsEstate AgentsForestryGasHealthHealthcareHigher EducationHousingInsuranceLandLocal GovernmentNatural ResourcesNuclearOrdnance SurveyPartnersProfessional ServicesPublic SafetyPublic sectorRenewable EnergyTrainingTransportUtilities and TelecomsWaterSolutionSelect-- Select Solution --Asset ManagementBe OrganisedCustomer ServiceData ManagementGain InsightMake Real Time DecisionsMobile WorkingOperational EfficiencyROIShare UnderstandingShared InformationSpatial AnalysisStrategic DecisionsSustainabilityTraining Case Studies 22nd December 2015 Pioneering a new approach to design & build In an increasingly competitive market, an integrated approach facilitated by GIS has enabled more accurate quotes and improved customer service. Wales & West Utilities: Design & Build - Read more Case Studies 22nd December 2015 Equipped for future efficiency with corporate-wide GIS A single, accurate view of assets along 34,000 km of gas pipelines has delivered operational efficiencies across multiple areas of our business. Wales & West Utilities - Read more Case Studies 22nd December 2015 Turning the tap on enterprise-wide efficiency gains Being able to integrate with web services of all types is a key advantage because we can easily share information with partners, the public and regulators. Veolia Water - Read more Case Studies 21st December 2015 Assuring data quality with comprehensive training Cost-effective and convenient on-site training has helped employees undertake their job functions and helped discover new ways of working. Severn Trent Water: Training - Read more Case Studies 21st December 2015 Ensuring the accuracy and completeness of asset data Updates made by mobile engineers are immediately visible to 4,500 employees resulting in faster resolution of service issues and less disruption for the public. Severn Trent Water: Utilities - Read more Case Studies 21st December 2015 Enhancing customer service through GIS With a need to log 140,000 incidents a year, call centre agents can now record accurate incident locations, over the phone, in half the time Severn Trent Water - Read more Case Studies 17th December 2015 Improving the effectiveness of energy efficiency schemes Our analysis of 27 million UK homes, is used to help government and commercial organisations implement energy saving schemes at more properties Energy Saving Trust - Read more Case Studies 17th December 2015 Extending enterprise wide GIS to achieve tough efficiency targets Our enterprise-wide GIS approach has led to wide-ranging efficiency gains, improved customer service and lowered IT maintenance costs. Dŵr Cymru Welsh Water - Read more Pages: 12Load More
